Your personal data, payment information, and browsing activity on bb 11 are protected with the highest level of security. Reading this policy will give you a clear picture of what data is collected, how it is used, and what rights you have.
Table of Contents
When you register on the bb 11 platform, your name, email address, mobile number, date of birth, and residential address are collected. This account information is used to verify your identity and maintain platform security. Identity verification is a mandatory legal requirement for all financial transaction platforms operating in Bangladesh. We collect only the information genuinely necessary to provide our services. All data you submit is stored securely on our servers.
When you access the bb 11 platform, certain technical information is automatically recorded — including your device type, operating system, browser name and version, IP address, and screen resolution. This data helps us optimize the platform for your device. It is especially important for delivering a tailored experience to mobile users. We do not track your precise location — your IP address is only used to determine your approximate region. This information is never sold to third-party advertisers.
When processing deposits and withdrawals at bb 11, mobile banking numbers for bKash, Nagad, Rocket, and other local payment services — along with transaction reference numbers — are collected. Full bank account details or card numbers are never stored on our servers; only the information needed for verification is retained. All financial transaction data is secured with internationally recognized encryption standards. In line with our Anti-Money Laundering (AML) policy, transactions above a certain threshold may be subject to additional verification. We take the utmost care to protect the confidentiality of your financial information.
Usage data — such as which games you play, how long you stay active, and which sections you visit most — is collected automatically. This information helps us improve the platform and deliver a more relevant experience for you. It is also used to identify unusual usage patterns as part of our responsible gaming policy. Logged data is automatically deleted after a set period. We never share your usage data with third parties for advertising purposes.
The information you provide is primarily used to create your account, verify your identity, and maintain platform security. It is essential for completing the registration process and managing all transactions associated with your account. bb 11 never uses your data for sale or for unauthorized marketing activities. Keeping your data private and secure is a core responsibility of bb 11 — one we are fully committed to.
Information provided during registration is verified to ensure account security and prevent fraud. This protects your account from unauthorized access.
Payment information is used to accurately process BDT deposits, withdrawals, and reward distributions. Every transaction is handled through a secure, encrypted process.
The platform is continuously improved by analyzing user behavior and preferences. Decisions on adding new games and features are driven by these insights.
Your email address and mobile number are used to send important account updates, security alerts, and platform change notifications. You can opt out of marketing messages at any time.
Bb 11 takes an active and responsible approach to the mental well-being and financial safety of all its users. Usage data is analyzed to identify signs of abnormal or potentially harmful gaming behavior, so that timely support can be provided. Automatic alerts are sent if a user exceeds spending thresholds or prolonged activity limits. This process is fully automated and your data is never exposed to manual human review. For more information on responsible gaming, visit our dedicated section.
Yes, bb 11 uses cookies and similar technologies to keep the platform running smoothly. Cookies are small text files stored in your browser that help remember your login status, language preference, and other settings. This allows your experience to stay personalized without requiring you to log in every time. bb 11 only uses essential and functional cookies — tracking cookies from third-party ad networks are strictly prohibited on this platform. You can delete existing cookies or block new ones at any time through your browser settings.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Session & Security Token Storage | Deleted at End of Session |
| Functional Cookies | Language preference, theme & personal settings | 30 days |
| Analytical Cookies | Page views & usage statistics (anonymized) | 90 days |
| Security Cookies | Fraudulent Activity Detection | 7 Days |
Disabling cookies may limit certain platform features, particularly those related to login functionality. However, most content remains accessible without cookies. We recommend keeping at least essential cookies enabled so that login and payment processes can be completed securely. If you have any concerns about cookies, feel free to reach out to our support team. bb 11 never allows third-party advertising cookies.
Bb 11 uses industry-leading security technology to protect your data. All data transfers are handled via SSL/TLS encryption, ensuring confidentiality between your browser and our servers. Sensitive data stored on our servers is protected with AES-256 encryption — one of the strongest encryption standards available today. Our servers undergo regular security audits, and any known vulnerabilities are addressed promptly. Suspicious login attempts from multiple devices are automatically detected and you are alerted immediately.
All connections are encrypted
Server-Level Protection
Additional Account Security
Bb 11 does not store your data indefinitely. Data for active accounts is retained until the account is closed. After closure, financial records may be kept for up to five years in accordance with applicable legal requirements. Log files and browsing data are automatically deleted within 90 days. If you request account deletion, all data that we are not legally required to retain will be permanently deleted within 30 business days.
Bb 11 never sells or transfers your personal data to third parties for commercial purposes or profit. We follow a strict, limited policy on data sharing. Your information may only be shared with third parties in three specific situations: with payment gateway service providers to process transactions, in compliance with valid legal orders from law enforcement authorities, and with essential technology partners for platform operations under strict confidentiality agreements. Every third-party partner is contractually bound to meet bb 11's privacy standards. We ensure that partners cannot resell or use your data in any unauthorized manner.
Only the information necessary to process transactions is shared with mobile banking providers such as bKash, Nagad, and Rocket. These partners operate under their own privacy policies and are directly regulated by Bangladesh Bank. bb 11 shares only the minimum required data with payment partners — specifically the transaction amount and reference. Full account profiles or personal details are never sent to payment gateways. Our payment infrastructure complies with international PCI-DSS standards to ensure the security of your financial transactions.
Bb 11 may be required to disclose data in response to a court order, a lawful request from a regulatory authority, or applicable laws in Bangladesh. In such cases, bb 11 discloses only the minimum necessary information and makes every effort to notify you in advance where possible. No data is voluntarily shared with any government body beyond what is legally required. Our legal team thoroughly reviews every data request before acting on it. Protecting user interests remains central to this process.
Bb 11 believes you should have full control over your personal data. To that end, we provide you with several important rights that you can exercise at any time. Any request related to your rights can be sent to our support team, and we are committed to responding within 30 business days. Identity verification may be required to process certain requests — this is done solely to protect your data. bb 11 will never obstruct the exercise of your rights or restrict your access to services as a result.
You have the right to know what personal data we hold about you. Upon request, a complete copy of your stored data will be provided.
You can request corrections to any inaccurate personal information. Many details can be updated directly from your account settings.
You can request the deletion of your account and personal data. Due to legal obligations, certain data may need to be retained for a specified period.
You can request that we stop using your data for specific purposes. The option to opt out of marketing communications is also available to you at any time.
You can download your data stored on bb 11 in a structured, machine-readable format at any time. This gives you full control over your own information. Data export requests are typically processed within 14 business days. Encrypted files are provided to ensure your downloaded data is transferred securely. This service is completely free and can be used more than once.
You have the right to object to the processing of your data, especially for marketing purposes. Once an objection is raised, bb 11 will immediately stop using your data for that specific purpose. However, it may not be possible to stop processing data that is essential for delivering core platform services. All objection requests must be submitted in writing — please wait for a confirmation message before assuming the request has been actioned. If you have any difficulty exercising your rights, contact our dedicated privacy team.
Bb 11 may update this Privacy Policy from time to time to reflect new services, technology changes, or legal requirements. Registered users will be notified via email or platform notification before any significant changes take effect. Minor edits or clarifications may be made without notice, but these will not affect your rights or how your data is used. The date of each update will be clearly shown at the top of the page so you can easily identify the latest version. We recommend visiting this page regularly to stay informed of any changes.
For any questions, requests, or complaints regarding your data privacy, please reach out to our dedicated privacy team. We take all requests seriously and aim to respond promptly. Use the contact details below to raise any privacy concerns.
The latest version of the Privacy Policy will always be available on this page, and previous versions can be provided upon request. If you believe bb 11 has failed to protect your data, you can contact us directly or file a complaint with the relevant regulatory authority in Bangladesh. We believe transparency and accountability are the foundation of a trustworthy platform. Stay with bb 11 and enjoy your favorite games with peace of mind — your privacy is our priority. For any questions, please reach our FAQ You may also want to check this section.
Here is a brief overview of the most important points regarding bb 11's privacy commitments.
Your personal data is never sold to third parties or used for advertising purposes.
Your data is protected with SSL encryption and AES-256 technology. Regular security audits are conducted to ensure ongoing safety.
You always have full rights to view, correct, delete, and download your data at any time.
Bb 11 welcomes you with your privacy and security fully protected. Register today and enjoy the best online gaming experience in Bangladesh.